Guest reviews of Holiday Inn Express Atlanta Airport - North, An Ihg Hotel College Park
Here you can find verified reviews our users posted on this website
Georgina
5 months ago
Room was clean and spacious, and the location is excellent for accessing nearby restaurants. The shuttle service to the domestic terminal was not reliable, which was frustrating for our international flight. If you're a golf enthusiast, nearby courses offer great options for a quick game. Breakfast could use more variety too.
Bill
5 months ago
Clean and spacious rooms, which were a nice surprise. The shuttle service to the airport wasn’t reliable, had to wait a while. Good breakfast options. Location is convenient for restaurants and local attractions. No fridge or microwave in the room, which is disappointing.
Andy
7 months ago
Great location and free shuttle. Slow check-in process and room issues.
Adam
7 months ago
I had an amazing stay! The outdoor swimming pool was a refreshing escape, and the friendly staff made me feel right at home. The beds were super comfy, and I loved the cute bathroom with its spacious shower.
Would be happy to recommend! 💖🌊
Simon
7 months ago
The room was a mix of comfort and discomfort. The bed on the first stay felt like a rock, but the second was incredibly comfortable. The temperature control worked well, allowing for a pleasant environment. Noise levels varied; the first night was peaceful, while the second featured a crying baby next door, which disrupted sleep. The shower had great water pressure, making for a refreshing experience. The bathroom amenities were adequate, including shampoo and soap. Staff friendliness varied, with one check-in experience being less welcoming than the others, but overall, the atmosphere was safe and clean.
David
7 months ago
The front desk was cold, and after a late flight, I had to deal with a $200 deposit that still isn't refunded. The lack of warmth made the whole experience feel really frustrating.
Bill
7 months ago
exceptional amenities, exceptional service with swift resolution of our room issue after check-in and a friendly front desk staff despite the overwhelming crowd.
Liked everything.
Ron
7 months ago
The bed at Holiday Inn Express Atlanta Airport - North was incredibly comfortable, ensuring a restful night's sleep. The staff were exceptionally nice and welcoming, making my check-in process easier despite some delays. The breakfast selection was satisfying, adding to a pleasant overall experience.
Ron
9 months ago
wifi worked, comfortable bed, friendly staff.
Thomas
9 months ago
Great breakfast and clean rooms. Staff unfriendly and slow to respond.
Lionel
9 months ago
The complimentary breakfast is a hit with the kids and the indoor pool kept them entertained for hours. The staff made us feel right at home and helped us with local attractions.
It wasn't inexpensive but worth it for the perks.
Joyce
10 months ago
The staff were friendly, and I appreciated the clean, modern room and varied vegan-friendly breakfast. the hotel had visible issues like dirty rooms and staff shortages that affected service. I’ve encountered far better customer service elsewhere; rude front desk interactions left a bad taste. Parking was an unexpected extra charge, and the surroundings felt a bit unsafe. Wouldn’t recommend if you're looking for consistent quality, but it sufficed for a last-minute stay.
John
10 months ago
Our family had a fantastic time at this golf hotel near College Park Golf Course and Georgia International Convention Center. The kids loved playing tennis and exploring the gym, while my wife and I enjoyed the serene surroundings.
My wife says that more organized kids' activities would have enhanced our family experience.
Bernard
10 months ago
This hotel is just 10 minutes from the airport, making it super convenient for unexpected overnight stays like mine, and I found several dining options just a short stroll away, including Louisiana Bistreaux and La Fiesta which are less than a 5-minute walk away, plus the staff were friendly and the breakfast had good choices even for vegans; however, the parking fee was a bit steep.
Richard
10 months ago
The maintenance guy is a rockstar. My room had a great view and the breakfast spread looked promising.
The wifi issues were a real letdown.
Sarah
10 months ago
Great price and decent complimentary breakfast, made my stay worthwhile.
Andrew
11 months ago
Close to the airport, modern decor, pleasant room smell upon check-in, and a comfortable room size.
Long wait times for check-in, insufficient staff, no room amenities like refrigerator and microwave unless on specific floors, noisy and malfunctioning air/heating unit, and unavailability of the General Manager to address issues promptly. a disappointing and inconvenient stay marred by poor service and lack of essential facilities.
Yves
11 months ago
Price range was acceptable. The hotel was well-lit and clean. Staff initially friendly, but that changed quickly. At check-in, I encountered confusion with my reservation. A delay of over an hour was frustrating. Room quality varied; the first few had issues with air conditioning. Settled into one that was manageable. The décor has a nostalgic charm, reminiscent of a high-end hotel from the 80s. Breakfast was adequate but not remarkable. the inconsistency in staff attitudes was disappointing. Some were helpful, while others were rude and unprofessional. The unpleasant odor throughout the building was alarming. Too many avoidable issues overshadowed the decent amenities. This stay could have been significantly better with improved service and communication.
Joanne
1 year ago
The 5th-floor room I stayed in was super cozy and comfy. The laminate floors were a nice touch, but they were a bit dirty, which was a bit of a downer. The bathroom definitely needs a facelift, it was quite dated. On the bright side, the staff was lovely and friendly, even though there seemed to be a shortage of them. the breakfast had a good variety of cold and hot foods, which was a nice way to start the day. Now for the not-so-great parts. The room didn't have a fridge or microwave, which would have been convenient. The cleanliness of the hotel could use some improvement, especially the filthy carpet in the hallway. the fact that there was only one way in and out of the building was a bit inconvenient. I also had some issues with additional charges that weren't communicated upfront. There was a parking charge of $12 a night, which felt a bit steep. The advertised Wi-Fi was down during my stay with no clear timeframe for when it would be back up. And on top of that, I wasn't aware that I would be sharing a room access door with a crying baby next door. my stay at Holiday Inn had its ups and downs. The room was comfortable, the staff was friendly, and breakfast was good. But there were cleanliness issues, lack of amenities, and unexpected charges that put a damper on the experience. I hope this review helps you make an informed decision for your own stay. Safe travels!
Alastair
1 year ago
We hit up the College Park Golf Course and Georgia International Convention Center nearby. On top of that, we pumped iron at the gym and played some epic tennis matches. Fun times all around!
Wish there was a sweet rooftop pool or a cool nightclub on-site to keep the party vibes going strong.
John
1 year ago
Red Lion Hotel Atlanta Airport has all the amenities I need, like free WiFi, an outdoor pool, and a fitness center. And guess what? There's even a designated smoking area for those nicotine cravings!
Waiting for the shuttle was such a delightful experience.
Tommy
1 year ago
holiday inn express atlanta airport - north, an ihg was a delightful surprise. the location was convenient, and the room was quite comfortable. Despite some minor issues, the overall stay was enjoyable, and we felt we received good value for the money.
nothing all good 🙂
Thomas
1 year ago
the hotel was very clean and had an incredible amount of usb plugs which saved me after forgetting my charger. the front desk manager went above and beyond to fix my key issue and make sure everything was to my standards. it's so close to everything we had visited.
Would be happy to recommend
Eddie
1 year ago
Convenient location near the airport and affordable prices. The staff appeared overwhelmed but was trying their best to handle the situation with all the flight delays happening. No breakfast available due to delivery issues.
The check-in process was chaotic, with loud guests causing disturbances and taking up a lot of time. The room cleanliness was subpar, with sticky floors and hair left behind.
James
1 year ago
Our stay at this hotel was pleasant and comfortable. The staff were incredibly friendly and went out of their way to fix any issues we had, such as the tax problem with our security deposit. The room we stayed in was clean, allowing us to relax after a long journey. We especially appreciated the free Wi-Fi in public areas, the 24-hour reception, and the convenient restaurant nearby.
Justin
2 years ago
The staff was nice and attentive, the facility was clean, good breakfast, restaurant in the hotel, accurate room pictures.
Felt spoilt, no reason to complain.
Average
